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prima 77 Privacy Policy for Your Account

Our Privacy Policy explains what prima 77 collects when you open an account, verify your phone, use DANA or QRIS, and move between the lobby and your wallet.

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CONTACT ROUTES

Three Ways To Ask About Privacy

A clear contact path helps you act on this Privacy Policy instead of searching through unrelated account pages. Start from the support path attached to your account when you need to ask what data is held, why a wallet reference appears, or how to change a detail. Include the phone number or account identifier connected with your request, but do not send your password or a full payment credential. We may ask for a safe identity check before discussing private account data.

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Account privacy request

Use the account support path to ask for access, correction or deletion of personal data. We match the request to your verified account details before sharing private records or changing an account field.

Wallet record question

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the date, amount and visible reference through support. We use those details to trace the status without asking for your wallet password.

Security concern

Tell us promptly if a login, device session or phone verification event was not yours. We can review the account trail, explain the relevant Privacy Policy step and direct you through account protection.

DATA PRACTICE

How We Handle Your Privacy Choices

We apply this Privacy Policy to ordinary account activity rather than treating every detail as a permanent record.

Data collected

We may collect your account details, verified phone result, login timestamps, device and browser signals, support correspondence, cookie choices and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Cookie handling

Cookies can keep a signed-in session available, remember selected settings and show us whether a page is functioning. You can manage browser cookie controls, though removing them may require another login or affect page behaviour.

Account protection

Phone verification, session records and device signals help us spot unusual access. Never send your password in a support message. If a device path looks unfamiliar, contact us through the account support route for a security check.

Payment matching

A wallet reference is used to connect a payment status with the correct account, not to expose your wallet credentials. For a QRIS or bank transfer question, share only the visible reference and date needed for tracing.

Retention periods

We keep account, security, support and payment records for the period needed to operate the service, investigate disputes or meet legal duties. When a record is no longer needed, we remove it or separate it from direct account identity.

Your requests

You may ask for a copy, correction, restriction or deletion where local law permits. Send the request through account support with enough detail to locate it; we may verify your identity and explain any lawful reason a record must remain.

Privacy Policy Questions For Indonesia

These Privacy Policy answers address the account and wallet questions we hear most often from Indonesian customers. They cover what is collected, how to request a change, what happens when you switch devices and why a payment reference may appear. If your situation is not listed, use the support path connected with your account and describe the specific record or action you want us to check.

The prima 77 Privacy Policy covers account details, phone verification, login and device records, cookies, support messages and payment references. It explains why we use each category, how long records may remain and how to request access or correction where local law permits.

We collect the details needed to create and protect your account, including your submitted contact data, phone verification result and technical login signals. If you contact support or use DANA, OVO, GoPay or QRIS, related status and message records may also be stored.

Yes, where local law permits. Send a request through the account support path and state whether you want a copy or a correction. We may ask you to confirm the verified phone or another account detail before releasing or changing private data.

Device and login records help us keep your session working and identify unusual access, whether you move from a mobile browser to desktop or open a title such as AduQ Live Arena. We retain them only for operational, security or legal needs.

We use payment references and status details to match a wallet action with your account and answer a receipt question. We do not need your wallet password for this check. Share only the visible reference, date and status when contacting support.

Your browser controls can allow, block or remove cookies. Some cookies support login sessions or saved settings, so removing them may sign you out or change page behaviour. The Privacy Policy explains these uses without requiring you to share a password.

Account access depends on local law. If you are in Indonesia, we apply the available account and data process for your region, while any eligibility or access decision remains subject to local requirements. Contact support if you need a policy clarification.

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